Special Events Coordinator

We are recruiting for a highly motivated, enthusiastic and hard-working individual to join our Events Team, you will require strong administrative skills and an excellent telephone manner.

Job Summary

  • Hours: 40hrs – Primarily Monday – Friday with at least one weekend a month
  • Salary: Competitive Salary with excellent benefits package

We are currently recruiting for a highly motivated, enthusiastic and hard-working individual to join our Events Team. We are interested in people who will take pride in their work and have an eye for attention to detail.  We require confident employees with flair and individuality with an outgoing & friendly personality.  Due to the nature of our department, we require someone with strong administrative skills and an excellent telephone manner.

You will be asked to work as part of a team as well as being able to take your own initiative and work individually.  We will require an individual with great customer service skills, organisational skills and flexibility.

Your role will require you to provide information relating to club facilities (including Accommodation, Golf, Spa, Events, Transport, Outdoor Pursuits and Restaurants) to members and their guests via phone/email and/or in-house requests, as well as daily responsibilities pertaining to the club reservations Department. The Club Reservations Department is open Monday – Sunday from 8am-7pm and shifts relating to these opening hours will be required. Driving license is essential due to the remote location of the business.

Duties & Responsibilities

  • Handle incoming calls and ensure that all member and external customer requests and enquiries are dealt with in an efficient and professional manner.
  • Prepare written proposals and contracts for prospective clients and to negotiate competitive rates for the club.
  • Ensure weekly, monthly and 3 monthly checks are in place for all event business.
  • Send out contracts, invoices and all related correspondence in a timely fashion.
  • Ensure accurate and complete entries in the Events Calendar in accordance with established procedures.
  • Effectively up sell products and services throughout the event process.
  • Act as the first point of contact in the run up to the event
  • Participates in member/customer site inspections and assists with the sales process when necessary.
  • Greets members/customer during the event phase and hand over to the Service in charge for the execution of details.
  • Ensures Food & Beverage Manager has all banqueting menus prior to an event and that any subsequent changes in content or numbers are reported to him/her as soon as known.
  • Liaises with the F&B Manager and Storekeeper with regards to the wine requirements for events to ensure sufficient stock levels are maintained.
  • Ensures the Fine Dining Diary and Events Calendar are synchronised.
  • Issue CEOs in advance of events, with amendments if required.

If you feel you can meet our demanding selection criteria and would like to be part of a professional and passionate team, please apply by sending your full CV and a tailored covering letter stating why you wish to be considered for the role.